FAQ

Frequently Asked Questions

What information do I need to order?

Just the runner's full name (as it appears in race results) and the year they ran the race. We handle everything else.

How long does delivery take?

You'll receive a proof within 48 hours of ordering. Once approved, prints are delivered within 5–7 working days.

Can I request changes to the proof?

Yes. One round of changes is included with every order. Just reply to the proof email with your feedback.

What if the runner's results aren't available?

We'll contact you within 24 hours of your order. If we can't locate the results, we'll offer a full refund.

Do you ship internationally?

We ship within the UK only at this time.

What sizes are available?

All prints are available in A2 and A1, framed or unframed.

What is the print quality like?

All prints are produced on 300gsm premium art stock. Frames are high quality with a clean, contemporary finish.

Is this a good gift?

It's the perfect gift. All you need is their name and the year they ran. We do the rest — ideal for partners, parents and friends who want to celebrate a runner without knowing their stats.